Shipping policy
Processing Time
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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You will receive a confirmation email when your order has shipped, including tracking information.
Shipping Delivery Times
United States (Standard Shipping)
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Estimated delivery: 3–7 business days
Canada
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Estimated delivery: 7–14 business days
International
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Shipping is calculated at checkout based on destination & weight
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Estimated delivery: 10–21 business days
Delivery times are estimates and may vary due to carrier delays, customs, or high-volume periods.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Tracking updates may take up to 24–48 hours to appear.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather, or customs.
If your package shows as delivered but you did not receive it:
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Check with neighbors / household members
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Contact the carrier
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Email us
Incorrect Address
Customers are responsible for entering the correct address at checkout.
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If an order is returned due to an incorrect address, we can reship it (additional shipping charge applies).
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Address changes are not guaranteed once an order has been submitted.
Customs, Duties & Taxes (International Orders)
Buyers are responsible for import taxes, customs fees, or VAT (varies by country). These are not included in product or shipping prices.